Refund & Return Policy

Return & Refund Policy

At MD.REVIS, we value customer satisfaction and stand behind the quality of our products.

If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 calendar days from the date your order was delivered.

To be eligible for a return:

  • The item must be unused and unopened
  • The product must be in its original packaging
  • The item must be in the same condition as received
  • Proof of purchase or order confirmation may be required

For hygiene and safety reasons, opened or used skincare products cannot be returned unless the item arrived damaged or defective.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved, a refund will be issued to your original payment method.

Please note that processing times may vary depending on your payment provider or financial institution.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Original shipping fees are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item and packaging.

Our team will review the issue and assist you as quickly as possible.

Non-Returnable Items

  • Opened or used products
  • Items damaged through misuse or improper handling
  • Final sale or promotional items
  • Gift cards

Contact Us

For return requests or refund questions, please contact:

Email:
info@mdrevis.com

Thank you for choosing MD.REVIS.

Professional Skincare. Timeless Radiance.

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